CRM Solutions2

Sage CRM

Access Vital Customer, Prospect and Partner Information - Anytime, Anywhere.

Exceptional customer service fuels strong loyalty, client relationships and ultimately referrals from your customers for future business. Equip your sales, marketing and customer service teams with the tools to uncover new prospects, close sales more quickly and build lasting, more profitable relationships. To stay competitive, you need to know what your sales pipeline looks like at any given moment for informed decisions.

What is Sage CRM?

Sage CRM is an award-winning, web-based customer relationship management solution. It provides a 360 degree view of your customers and gives your sales team the ability to have all this information fully accessible and in one place.

Whether you use this solution as a stand-alone or connected with the power of Sage ERP Accpac, this tool helps you stand out from your competitors and make your customers happier. That way you reap the rewards of increased sales revenue and strong customer loyalty.   

Sage CRM is a fully integrated out-of-the-box business solution for all customer concentric processes. Designed for growing businesses, it is easy to use and provides the functionality you need to enhance visibility into your current customer base, respond quickly to new opportunities and close more sales. 

By providing full functionality across sales, marketing and customer service, Sage CRM covers every interaction with customers across your entire business. Manage new and existing customer relationships, gain valuable insight into sales opportunities and execute highly targeted marketing campaigns branded to your business. Click the descriptions below for more information on the main areas of Sage CRM. 

ADS recognizes that every business is unique, so this solution is also sold as a stand-alone product or it can be bundled with Sage ERP Accpac and other Sage add-ons.

Features and Benefits

With Sage CRM, you have the ability to confidently manage customer relationships, while you focus on driving revenue through features like targeted email marketing campaigns. By profiling, tracking and targeting prospects and customers, you gain the visibility to see every interaction occurring throughout your business.  Features include:

  • Full functionality across sales, marketing and customer service
  • Seamless integration with Sage ERP Accpac system
  • Easy to use and customize with interactive dashboard
  • Access to information wherever and whenever you need
  • Quick deployment
  • Choose on-demand or on-premise

Sage CRM is tailored to small to midsized business so you have the option to choose on-demand or on-premise installation. The on-demand solution is for businesses looking for a low-cost, low-risk option. This solution delivers everything including the CRM application, support, training, backups and updates - all for a fixed monthly price.


ADS is the largest Sage Business Partner and Development Partner in Newfoundland and Labrador.  Whether you are completing a routine task, processing payroll, or carrying out your month-ends, ADS is dedicated to bringing you truly superior technical support whenever you need it. ADS has a highly qualified team of Certified Consultants who have a huge knowledge base about Sage and extensive experience in implementing and customizing solutions for SMBs.

ADS is committed to enhancing the productivity of your entire enterprise and meeting your goals. With over 20 years of experience implementing and customizing software solutions for SMBs, ADS understands that no two businesses are alike. Implementation of Sage ERP Accpac depends on the client, their industry, requirements and overall budget. With this in mind, ADS offers a variety of deployment, access and payment options designed to fit the way you do business.

Success Stories

Thousands of growing businesses worldwide have made the move to Sage ERP Accpac to better run their companies. The results? Long-lasting benefits, including increased cash flow, lower operating costs and strengthened relationships with customers, partners and employees. But don't just take our word for it. Click on any of the success stories below to read how businesses just like yours have achieved a positive return on investment with Sage solutions sized to fit their business needs.

Master the Power of Sage CRM. Accelerate Your ROI with Employee Training.

An integrated business software system by itself is only the first step to successfully managing and growing your business. What you need in parallel is a strong, experienced partner that will help train your employees to ensure successful adoption and use. A clear training plan will make sure you get the most from your investment by having your employees understand and make the software work for your business.

At ADS, our team of Sage CRM experts will help you master the power of Sage CRM and its related products with fast, flexible and cost effective training. We take the time to ensure your employees are armed with the knowledge to use and leverage their new ERP system in their daily jobs. Whether you're using Sage ERP, Sage CRM, Sage HRMS or one of our other supported products, our ADS team of Certified Consultants will help get you up to speed and keep you aware of the latest functionality and upgrades in your system.

Our team is committed to effective implementation and understanding. Before taking off the training wheels, we make sure you are comfortable with your new system. From accounting to sales to HR to distribution, ADS' comprehensive training plan shrinks the learning curve and helps your employees realize new levels of productivity and efficiency. To do this, we take a hybrid and proven approach to training:

  • Pre-implementation
    2 days of instructive training at ADS headquarters, in St. John's, Newfoundland. We supply the computers and instructors while your employees listen and soak up as much information as possible.
  • Stage Training
    On-site training when your new system is about to Go Live. ADS Certified Consultants provide hands-on training to your employees while your system is being implemented. They will already have a full grasp of the basics, but in this format, you have access to an experienced Consultant to answer questions and ensure your staff is well-trained.
  • Train the Trainer
    Once you're up and running we identify and train power users to be the product champions in your organization. 
  • Follow Up Training
    If you're in a mature product environment and just need a little refresher, our ADS Certified Consultants will make sure you get the right training.
  • Ad Hoc Remote Control
    ADS Certified Consultants are only a phone call away when you or your employees need help with your system. When you run into a trouble spot, we provide you with committed support and work to find a solution.

Staff Training Guarantee

Concerned about staff turnover? If one of your newly trained employees leaves within 6 months of our training, ADS will train the replacement employee free-of-charge. This offer only applies once and expires after the 6 month period.




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